Medical Letters Made Clear, Calm, and Easy to Understand
Medical Letters Explained in Plain English
Medical letters can be confusing.
They often use long words, medical terms, and formal language that can be hard to understand.
Clarity Companion helps explain your medical letter in simple, calm, plain English.
We do not give medical advice, diagnose anything, or tell you what decision to make.
We simply help you understand what the letter says.
We Can Help Explain
Medical Letters
• GP letters • Hospital letters • Consultant letters • Clinic letters • Referral letters • Follow-up letters
Results and Reports
• Blood test letters • Scan results • X-ray reports • MRI reports • CT reports • Ultrasound reports
Care and Treatment
• Discharge summaries • Treatment plans • Surgery letters • Medication reviews • Care plans • Private healthcare letters
What You Receive
A Clear Summary
• The main points explained • Difficult words made simpler • Important details highlighted • Dates or appointments picked out
Helpful Next Steps
• Any actions mentioned in the letter• Questions you may want to ask• A calmer version of the wording • A clear explanation you can share with family
How It Works
1. Upload Your Letter
Send us the medical letter you would like explained.
2. Choose the Tone
Pick calm, simple, neutral, gentle, or family-friendly wording.
3. Receive Your Explanation
We explain the letter in clear, plain English.
Helpful For Patients, Families, and Carers
This May Help If You:
• Feel anxious reading medical letters • Find medical words confusing • Want to prepare for an appointment
• Want to know what questions to ask
Also Helpful If You Are:
• Supporting a parent • Helping a child• Caring for a partner or loved one • Reading in English as an additional language.
Medical letters can feel overwhelming. Understanding them should feel easier.
What We Do Not Do
We Do Not Provide Medical Advice
• We do not diagnose symptoms• We do not recommend treatment • We do not tell you what medication to take
• We do not tell you to stop medication
We Do Not Replace Healthcare Professionals
• We do not replace your GP• We do not replace your consultant• We do not replace your nurse or pharmacist • We do not make decisions for you
Your healthcare professional is always the right person to speak to about your health, treatment, medication, or results.
Optional Audio Explanation
Some people find it easier to listen than read. Where available, we can provide an audio explanation of your letter, so you can listen at your own pace. This can be helpful if the letter feels long, stressful, or hard to take in.
Get Your Medical Letter Explained
Upload your medical letter and receive a clear, calm explanation in plain English.
Price: $40 per letter
Important Note
Clarity Companion explains medical letters in plain English only.
It is not a medical, legal, emergency, diagnostic, or clinical advice service.
If you are worried about your health, symptoms, treatment, medication, or test results, please speak to a qualified healthcare professional.
