A calmer way to read medical letters
Understand your medical letter in plain English
Upload a GP, hospital, consultant, discharge, scan or test-result letter. Clarity Companion turns difficult wording into a clear, gentle explanation you can read, listen to and share.
Explanation, not diagnosis. We help you understand the document. We do not give medical advice or replace your healthcare professional.
A clear summary
The main points, without the jargon
Dates and actions
Important details are easy to find
Questions to ask
Prepare for your next conversation
Optional audio
Listen at your own pace, where available
Medical documents we can help with
From hospital jargon to words that make sense
We organise what is written in your document, explain unfamiliar terms and help you spot the details you may want to discuss.
Letters from your care team
GP and hospital letters
GP, consultant, outpatient, clinic, referral and follow-up letters.
Results and reports
Scans and test letters
Blood test letters, X-ray, MRI, CT, ultrasound and other written reports.
Care and treatment
Plans and summaries
Discharge summaries, treatment plans, surgery letters, medication reviews and care plans.
Three straightforward steps
How Medical Companion works
No appointment and no medical knowledge needed. Start with the letter already in front of you.
Upload your letter
Send the medical document you would like explained. You can cover personal details you do not need to share.
Choose what feels right
Select a calm, simple, neutral, gentle or family-friendly tone and request audio where available.
Receive a clear explanation
Read the main points, simpler meanings, important dates, stated actions and useful questions in one organised explanation.
$40 per letter · Order details shown before submission
A small example
Clearer wording, with the meaning kept intact
Medical writing is often designed for professionals, not for the person receiving it. We separate the message into manageable parts without telling you what decision to make.
- ✓ Key message first
- ✓ Medical words explained in context
- ✓ Dates and actions easy to scan
- ✓ Questions you can take to your care team
“A follow-up outpatient appointment will be arranged in 12 weeks. Please continue current management in the interim.”
The clinic plans to see you again in about 12 weeks. Until then, the letter says to keep following the existing plan you already agreed with your healthcare professional.
For patients, families and carers
Understand it together, at your own pace
A clearer explanation can help when you are preparing for an appointment, supporting a parent or partner, or reading English as an additional language.
A clear, important boundary
We explain the letter. Your healthcare professional explains your care.
Clarity Companion is designed to make written information easier to understand—not to assess symptoms or make clinical decisions.
✓ What we do
- Summarise what the letter says
- Explain difficult terms and abbreviations
- Highlight written dates and actions
- Suggest questions to raise with your care team
× What we do not do
- Diagnose symptoms or conditions
- Interpret results as medical advice
- Recommend or change treatment
- Replace a GP, consultant, nurse or pharmacist
Common questions
Before you upload your medical letter
Still unsure whether your document is suitable? Email info@myclaritycompanion.com.
What kinds of medical letters can you explain?
We can help with GP, hospital, consultant, clinic, referral, follow-up and surgery letters, discharge summaries, written treatment plans, and letters containing scan or test information.
Can you explain scan reports or test-result letters?
Yes. We can make the wording and medical terms easier to understand and highlight information written in the document. We do not interpret a result, diagnose a condition or advise you what treatment to choose.
Is Clarity Companion a medical advice service?
No. Clarity Companion explains the wording in your document. It does not provide medical advice, diagnose symptoms, replace a healthcare professional or tell you to start, stop or change treatment or medication.
Can I use it for a relative's letter?
You can use the service to help someone you care for if you have their permission or the right to share the document. You can cover or remove personal details that are not needed before uploading.
Can I listen instead of reading?
An optional audio explanation is available for some orders, so you can listen slowly, pause and replay the explanation when that is easier than reading.
How much does a medical-letter explanation cost?
The current price is $40 per letter. You will see the order details before submitting your document.
Ready when you are
Your medical letter can feel easier to understand.
Upload your document for a calm, organised explanation in plain English.